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5:10

Smartz Solutions replaces legacy contact centre application at Ticketpro

Ticketpro partnered with Smartz Solutions to remove operational inefficiencies and boost customer experiences.

2:40
Shipsy3 Apr

Shipsy named niche player in 2024 Gartner Magic Quadrant for Transport Management Systems

TMS solutions provide a company with the ability to manage the entire transportation life cycle of an order or shipment.

4:40

Faranani DocTec and SANRAL – on the road to efficiency

The implementation of the OpenText Intelligent Capture and OpenText Extended ECM platforms offered SANRAL a way to transparently integrate content management to business applications.

3:30

Solving SA’s paperless office myth

Documents like contracts, reports and invoices still require printing, often due to regulatory requirements, client preferences or the need for physical records, says says Heinrich Fourie, COO at Symbiosys IT.

4:20

Moving to the cloud, are your file transfers keeping up?

The agility with which an enterprise can generate, disseminate and utilise information determines its competitive edge, says Harry Nicholson, product manager for automation at Blue Turtle.

6:10
HarmonyMar 26, 2024

Harmony PMO automates Project Manager Scorecard with PPO

The Harmony PMO needed a better way to see project delivery statuses, identify project pain points and understand other influences on duration.

5:50

ServiceNow accelerates enterprise transformation

The Now Platform Washington, D.C. release includes features that boost intelligent automation and deliver fast time to value, the company says.

6:40
ERPMar 19, 2024

The AI revolution: Friend or foe for ERP systems?

ERP systems will gradually integrate AI like learning partners, not replacements, says Andre Cloete, chief IT officer at 4sight IT Cluster.

5:00

Big-four banks take lead in SA’s GenAI, AI deployments

The banks are ahead of the pack in deploying AI and GenAI to improve efficiency and customer service, says the Financial Sector Conduct Authority.

3:10
ELO Digital OfficeMar 18, 2024

Keep an eye on the fine print

With the ELO Contract solution, contracts and all relevant documents are stored in a central contract file.

1:20
CrealityMar 15, 2024

Creality 3D printer K1 Max shines in the industry

The K1 Max can reach a printing speed of 600mm/s in 0.03s based on 20 000mm/s² acceleration.

3:10

AI may have short-term gains, but is a long-term play

Early adopters may not derive value because they act in haste and not according to a strategy, said panellists at the ITWeb BI Summit 2024.